CarQuest opens in New RichmondWhen Kevin Monson and his partners decided they wanted to open another CarQuest franchise, he knew New Richmond would be the perfect spot.
By: By Jackie Grumish, New Richmond News
When Kevin Monson and his partners decided they wanted to open another CarQuest franchise, he knew New Richmond would be the perfect spot.
“We saw opportunity in New Richmond,” he said. “The population is good for another parts store and it’s close in promimity to our marketing stratgey.”
According to its website, the North Carolina-based auto parts store is the premier supplier of replacement products, accessories, supplies and equipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, it distributes and sell tools, equipment, chemicals, paint and accessories.
“We’ve got a big inventory,” Monson said. “It’s quite large so we can meet as many needs as we can.”
The new store is located at 1041 N. Knowles Ave. in New Richmond. Monson also owns franchises in Clear Lake, Turtle Lake and Cumberland, he said.
“We’ve been doing this for 36 years,” he said. “We started in Clear Lake and just decided to expand.”
The New Richmond store is managed by Dan Johnson, an area native. Johnson started in the car business in 1983 when he started working for M & L Motors. He also worked as the assistant manager and then manager of Auto Value in Hugo, Minn.
In August, Johnson was hired to manage the New Richmond CarQuest.
New Richmond offers a great opportunity because there is a large parts base to draw from, Monson said.
“We can also shuttle parts from one store to the other,” he said.
Customer satisfaction is a large part of the CarQuest business, Monson said.
“It’s all about making the customer happy and getting the customer going as quickly as we can,” he said. “Our customers are our main deal and we hope to continue to grow and take care of them.”
Monson said he has an open door policy when it comes to his customers. Anyone with concerns or suggestions are welcome to contact him.