LETTER: Westfields staff much appreciatedAfter my recent stay at Westfield’s Hospital in New Richmond I have felt compelled to share my story.
To the Editor:
After my recent stay at Westfield’s Hospital in New Richmond I have felt compelled to share my story.
Like many people, my previous impression of our local hospital had been that it was a small, slightly outdated (other than the newly renovated O.B. department) and poorly maintained facility.
But, I have to say, when in pain with what turned out to be appendicitis, and contemplating a long drive around the bridge to Stillwater, Minn., I sure was grateful for its existence.
Now, I have had other surgeries in other hospitals and I can tell you I am truly impressed with my experience at Westfield’s. What our small town facility lacks in decor and state-of-the-art equipment it more than makes up for with an exceptional staff. From housekeeping to food service employees I did not encounter a single person that did not greet me with a smile and respect.
Most of all, I am truly grateful for the dedicated, caring RNs who I know have the toughest job of all. Having a grandmother who was a nurse, I have always respected the profession. However, after being a miserable patient, who I am sure was not the most pleasant person to be around, I have a whole new respect for them.
They not only see us at our worst, clean up after us, and deal with our grumpiness with an understanding that is downright saintly, but they do it all with a smile while running between patients. I cannot thank these women enough for helping me through an experience that was downright miserable.
I was not only recovering from an appendectomy while 28 weeks pregnant, but also came down with the stomach flu while I was there, courtesy of my other children. I know that I was not pleasant company, and I’m sure I did not remember my manners at times, so I would like to thank everyone who took care of me during my most pathetic, miserable moments. You were very much appreciated.