Snapped power line causes outages throughout New Richmond
A snapped Xcel Energy line caused residents in New Richmond to experience power outages on the morning of Saturday, March 10, according to City Administrator/Utility Manager Mike Darrow.
“It looks like the outages started around 10:30 a.m. on Saturday morning. When we investigated the outages that were being reported, we found that they were coming from the area of Paperjack and 140th. It was a distribution issue that was causing the eastern part of the city to have power issues, as well as some of western New Richmond,” Darrow said.
Darrow said that the city sent multiple crews to the site of the issue, but needed to wait for Xcel crews to arrive before anything could be done since it wasn’t a city line that was causing the issue. According to Darrow, some power was back on about an hour and a half later.
“The complexity of this outage was that it wasn’t our line that was causing the issue. We had first responders on the scene, as well as police and other city personnel to make sure everyone was safe and to help with any issues that came up. Some traffic signals were affected by the outage,” Darrow said. “This was a pretty big outage. We haven’t had anything like this for awhile.”
The city kept citizens appraised to the issue via updates on social media, Darrow said.
“I’m proud of the work out personnel did in dealing with the issue and the way they dealt with the safety of the citizens of New Richmond,” Darrow said. “We will be working with Xcel to understand what caused the line to snap.”